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Apple devices are about to invade Amazon

12 November, 2018, 13:29 | Author: Vicki Mclaughlin
  • The new Apple iPhone X are seen on display at the Apple Store in Manhattan New York

You can check your MacBook Pro's serial number to see if your laptop is affected.

Apple has announced two new replacement programs that impact the iPhone X and the 13-inch MacBook Pro without a Touch Bar.

The world's largest e-commerce company said it will start selling dramatically more of Apple's devices.

For weeks owners have been complaining that some iPhone X units don't respond or responds intermittently when touched. As with any repairs where your device will be undergoing major surgery, Apple suggests that you perform an iTunes or iCloud backup before bringing your iPhone X in for service.

It wrote: 'Apple has determined that some iPhone X displays may experience touch issues due to a component that might fail on the display module'. Though do keep in mind that only the iPhone X is eligible for the free replacement and no other model. Of course, all repairs will be completed free of charge. Still, shoppers will be able to find non-branded accessories - like headphones - that are compatible with Apple devices.

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Meanwhile, Apple has also confirmed that a limited number of 13-inch non TouchBar MacBook Pros that were sold between June 2017 and June 2018 may suffer from data loss or failure.

Apple hadn't previously responded to reports of problems with iPhone X screens despite thousands of complaints online, these are also products that Apple is asking consumers to pay a premium price for.

Acknowledging that there is a problem, Apple has announced a free display fix program which customers can take advantage of if they have handsets with the issue.

Let us know if your MacBook Pro SSD is affected by this faulty part.

If you have already paid to have this specific problem fixed, you can contact Apple to pursue a refund. Of course you'll want to run a full back up of all your data first, because you'll get your MacBook back with a blank drive.

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