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Anthem Players Allegedly Experiencing PS4 Shutdowns, Claim Sony Is Offering Refunds

07 March, 2019, 06:43 | Author: Vicki Mclaughlin
  • Anthem PS4 Players Receiving Full Refunds Due to Technical Issues....Sorta

Sony who sell their games direct to Playstation players, has been forced to offer full refunds after a major glitch in their Anthem video game crashed users systems. "Took me five minutes". There's an official thread right here, but it's light on details - there's no official word on a patch that will fix the issue for PlayStation 4 "Anthem" players.

It's the latest issue for "Anthem", a highly-anticipated blockbuster game from EA's BioWare studio that's been beset by complaints from critics and fans alike since its confusing launch in mid February.

If it's one thing that proves Anthem needed more time in the oven, it's the reports that BioWare's new live shooter is messing with console and PC hardware. This player notes that their console is "completely bricked to the point of not turning on because of Anthem", with multiple users in the comments claiming that the game would cause their PS4 to hard-shutdown with various error messages.

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A portion of the users have reported that they had their Anthem refund successfully processed after contacting Sony customer support.

Some players are also reporting getting refunds for their copies of Anthem, having run into issues. According to one comment, the console will shut down as though the power plug has been pulled - leading to the irritating system fix reboot, as well as a likely reset for any external storage attached. Refunds have since been verified by other players and publications. My Xbox is usually on "sleep" mode as in, when it's off, it's not really off as you can boot it quickly to get back to what you were playing.

To request a refund from Sony, you can contact PlayStation Support. Another user wrote that the crash turned off their TV and console. In a follow-up email to Kotaku, the person said they were playing on the Call of Duty: WWII limited edition PS4, which came out only a year and a half ago.

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